Welcome to The Market Square Surgery
Please note the surgery telephone number will be changing with effect from 17th July 2019. Our new number will be:
Temporary Telephone Issues
We are currently having intermittent issues with our new telephone system and are working to have this resolved as quickly as possible. You can book appointments and request repeat prescriptions with Patient Online. To register for this service please see the forms on our website or these can be requested at our reception desk.
We apologise for any inconvenience caused.
The Market Square GP surgery in Waltham Abbey provides high quality healthcare to patients in the West Essex area. Our doctors, nurses and all our other staff are dedicated to offering a professional service. The practice is located in the Waltham Abbey Health Centre which is purpose built and is accessible to all patients as it meets current requirements for disabled/wheelchair users.
As well as a source of information about our practice and the services we provide, we hope you will use this website as a useful resource for other health-related information.
The surgery reception desk & phones will be closed for staff training from 13.00pm on the following dates:
- 9th July 2019
- 19th September 2019
- 5th November 2019
- 27th February 2020
All calls during this period will be diverted to Herts Urgent Care (HUC).
|If you have a medical emergency during this time period please call HUC - Herts Urgent Care on 0333 333 9683|
Text messages (SMS)
You may receive a text message from the surgery from time to time. If you have a pre-booked appointment we may send you a text message to remind you. We may also use the text messaging service to ask patients to book a medication review, or to offer vaccinations (for instance the seasonal flu jab).
If you haven't already given us your mobile number, please do so at your convenience.
CQC Inspection results
The practice was inspected by the Care Quality Commission on 24th October 2014 and was rated 'good' in all categories. The report can be viewed on their website www.cqc.org.uk
The practice also rated in the highest category for overall performance in the Intelligent Monitoring report.
Click here for opening times - details here - the surgery is closed on Bank Holidays and at weekends.
If you have a medical emergency outside of our surgery hours, please see the NHS helpline numbers on the panel on the left of the screen.
Please take our practice survey
West Essex Clinical Commissioning Group (WECCG)
West Essex Clinical Commissioning Group (WECCG) has the responsibility of commissioning healthcare for the population of West Essex. Use the link below to view their website.
More information about our practice is on our Practice Leaflet.
(Site updated 15/07/2019)