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Noticeboard

Apologies for the Delay

We are currently experiencing a high number of new registrations and are working on securing more staff and space to manage the increased workload.  We apologise for any inconvenience this may cause to our patients.  Your healthcare is our top priority and we will do what can to get you seen as soon as possible.  Thank you for your understanding.

NHS 111 (out of hours) 
Once the Surgery is closed you can call NHS 111 when you need medical help fast but it's not a 999 emergency, whatever the time. Calls to NHS 111 are free from landlines and mobiles.

Test Results
You may telephone the surgery for test results Monday to Friday between 11a.m - 12 p.m. and 4p.m- 5.45 p.m (Wednesdays only until 12pm).

Cancelling your Appointment
If you are unable to attend an appointment with one of the doctors or nurses, please telephone to cancel your appointment.

By giving us as much notice as you can you are helping us to make sure that someone else is given your slot.

Out of area registration scheme

The out of area registration scheme launched by the government is voluntary and this practice has chosen not to participate at this time. This decision will be reviewed periodically. This means we are not able to register patients living outside our catchment area, regardless of whether they have been registered with us in the past.

Welcome to The Market Square Surgery

The Market Square GP surgery in Waltham Abbey provides high quality healthcare to patients in the West Essex area. Our doctors, nurses and all our other staff are dedicated to offering a professional service. The practice is located in the Waltham Abbey Health Centre which is purpose built and is accessible to all patients as it meets current requirements for disabled/wheelchair users.

As well as a source of information about our practice and the services we provide, we hope you will use this website as a useful resource for other health-related information.

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Text messages (SMS)

You may receive a text message from the surgery from time to time. If you have a pre-booked appointment we may send you a text message to remind you. We may also use the text messaging service to ask patients to book a medication review, or to offer vaccinations (for instance the seasonal flu jab).

If you haven't already given us your mobile number, please do so at your convenience.

CQC Inspection results

The practice was inspected by the Care Quality Commission on 24th October 2014 and was rated 'good' in all categories. The report can be viewed on their website www.cqc.org.uk

The practice also rated in the highest category for overall performance in the Intelligent Monitoring report.

Opening Times

Click here for opening times - details here - the surgery is closed on Bank Holidays and at weekends.

If you have a medical emergency outside of our surgery hours, please see the NHS helpline numbers on the panel on the left of the screen.

 Survey Please take our practice survey

West Essex Clinical Commissioning Group (WECCG)

West Essex Clinical Commissioning Group (WECCG) has the responsibility of commissioning healthcare for the population of West Essex. Use the link below to view their website.

 

More information about our practice is on our Practice Leaflet.


(Site updated 13/06/2018)
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