NHS 111 (out of hours) 
Once the Surgery is closed you can call NHS 111 when you need medical help fast but it's not a 999 emergency, whatever the time. Calls to NHS 111 are free from landlines and mobiles.

Test Results
You may telephone the surgery for test results Monday to Friday after 11 o'clock.

Cancelling your Appointment
If you are unable to attend an appointment with one of the doctors or nurses, please telephone to cancel your appointment.

By giving us as much notice as you can you are helping us to make sure that someone else is given your slot.

Out of area registration scheme

The out of area registration scheme launched by the government is voluntary and this practice has chosen not to participate at this time. This decision will be reviewed periodically. This means we are not able to register patients living outside our catchment area, regardless of whether they have been registered with us in the past.

Latest News

Information for Visually Impaired Patients

Information regarding our services is available in large print for the visually impaired. Please contact the surgery or ask at the reception desk for further information.

Disposal of Clinical Waste and Sharps Bins

Clinical waste (including sharps waste) produced at a domestic property, is considered to be household waste, which is the responsibility of the local authority.

A sharps bin is a specially designed rigid box with a lid that's available on prescription (FP10 prescription form) that can be dispensed, along with medication.

Epping Forest District Council has in place arrangements for the disposal of used sharps bins and other clinical waste and can be contacted on 01992 564 000 for any queries.

Forms are available from the reception desk or can be downloaded below:

Clinical Waste Collection Form

Non-hazardous Waste Collection Form

Once the form has been filled please hand in at the reception desk. The form will then be given to a GP for signature. Please note Market Square Surgery is unable to accept clinical waste (including sharps waste) from patients.

Patient Participation Group (PPG)

If you would like to join our patient participation group please fill in our registration form and hand in at the reception desk. We meet regularly to discuss ways in which the service in the practice can be improved. 

Evening and Weekend GP Service

When the surgery is closed

If you require urgent medical assistance out of surgery hours please contact NHS111. To get help from NHS111, you can:
• call 111
• go to (for people aged 5 and over only)
NHS111 is available 24 hours a day, 7 days a week. Calls to this service are free from both landlines and mobiles.

Evening and weekend appointments

You can now see a GP or another healthcare professional on weekday
evenings and weekends. To book an appointment, please call the surgery. To find out more about the service, including the treatment centres where you may be seen, please go to:

If you have booked an evening or weekend appointment in West Essex via your GP surgery and need to cancel or change it, please ring NHS111 and select option 3.

Health Help Now

New digital tool launches to help people find the right treatment

A new digital tool to help people find local health services and advice launches today in west Essex. As part of the Evening and Weekend GP service, the Health help Now web site and app gives detailed advice and guidance on the most common ailments and symptoms. The tool also recommends the best place for treatment – showing which nearby services are open.

West Essex residents can access the site online: or search on your smartphone app store for Health help Now.

The app is broken down into different age groups – baby, child, teenager, adult and older adult - making it easier for people to find the right treatment for them. Health help Now also offers advice on lots of health problems – such as what to do if you accidentally run out of medication. It links to local services including pharmacies, the community and voluntary sector and social care.

Health Help Now

Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website